Refund policy

Return and Exchange Policy

At Wikka, we want you to be happy with your purchase. To ensure your satisfaction, we offer returns and exchanges under the following conditions:

Full Refunds:

• We will gladly issue a full refund for any unopened, full-priced merchandise returned within 14 days of your purchase date.
• To initiate a return, please contact our Customer Service team or email us at info@wikka.in.

Important Requirements:

• All returned items must be in unopened, saleable condition with the original receipt and a return authorization number.
• Please note: We cannot refund the cost of postage for returned items.

Exchanges and Additional Information:

• Unfortunately, we cannot offer exchanges or refunds for any sale items, opened, or used products.
• Wikka is not responsible for any damages that occur after delivery.
• Processing your return request may take 1 to 15 business days from the day you return your package. We will contact you once your return is complete.
• For any shortages or damages found upon delivery, please contact our customer service on the day of delivery.

We hope this clarifies our return and exchange policy. If you have any further questions, please don't hesitate to reach out!